Privacy Policy

A privacy policy is a statement or a legal document (in privacy law) that discloses some or all of the ways a party gathers, uses, discloses, and manages a customer or client's data. It fulfills a legal requirement to protect a customer or client's privacy.

Introduction

Welcome to Cashmaal LTD! We are committed to protecting your personal data and ensuring your privacy across our digital platforms, including our website, digital wallet, and KYC verification app. This policy explains how we collect, use, and safeguard your information.

Information We Collect

We collect the following types of information to provide and improve our services:

1. Account Information

Full Name
Email Address
Phone Number
Country of Residence
Username and Password (stored securely)

2. KYC and Identity Verification

Government-issued ID (e.g., Passport, National ID, Driver's License)
Selfie or Facial Recognition Scan
Proof of Address (e.g., Utility Bills, Bank Statements)

3. Financial Data

Transaction History
Linked Bank Accounts
Payment Methods
Crypto Wallet Addresses

4. Technical and Usage Data

IP Address
Device Information (e.g., OS, Browser)
Cookies and Session Data
Login Activity

How We Use Your Information

We use your data for the following purposes:

To verify your identity for regulatory compliance (KYC/AML).
To process and facilitate payments and transactions.
To monitor and prevent fraudulent activities.
To communicate important updates or support-related information.
To enhance and optimize our website and mobile applications.
To comply with legal and regulatory requirements.

Biometric Data Usage (KYC App)

Biometric data (e.g., face scans) collected via our KYC app is securely encrypted and stored only for identity verification purposes. This data is deleted once verification is complete unless legally required to retain it.

Sharing Your Information

We do not share your data with any third party. Your personal and transaction information remains strictly confidential and is only used for the purposes of providing you with our services.

Your privacy is of utmost importance to us, and we ensure that your data is not disclosed to any external entities unless legally required to do so.

Cookies and Tracking

We use cookies and tracking technologies to enhance your experience. These include analytics cookies, session cookies, and third-party cookies. For details, see our Cookie Policy.

Data Retention

Your data is retained only as long as necessary to fulfill its purpose or as required by law. Once no longer needed, we securely delete or anonymize it.

Your Rights

You have the following rights regarding your data:

Access: Request access to your stored data.
Correction: Update or correct inaccurate information.
Deletion: Request deletion of your data (subject to legal restrictions).
Restriction: Restrict the processing of your data.
Portability: Request a copy of your data in a portable format.

To exercise your rights, contact us at [email protected].

Security Measures

We use advanced encryption, firewalls, and secure servers to protect your data. Access to sensitive information is restricted to authorized personnel only.

Policy Updates

We may update this policy periodically. Significant changes will be communicated via email or notices on our platform.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]